Web Design and Development: Web Usability

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100 Things to Do to Make a Better Site
http://philip.greenspun.com/wtr/100-things
List of several (actually, eight) ways to make a more user-friendly site. Also has other reader comments on the same topic.

7 Debilitating Diseases of Business Websites
http://www.wilsonweb.com/articles/7diseases.htm
Illnesses make websites inefficient. The cures, by Dr. Ralph F. Wilson:Web Marketing Today, Issue 41, February 1, 1998.

A Heuristic Evaluation of a World Wide Web Prototype
http://stats.bls.gov/ore/htm_papers/st960160.htm
Experiment by the Bureau of Labor Statistics(BLS)finding a large number of usability problems that were identified and suggestions for correction.

A List Apart - The Perfect 404
http://www.alistapart.com/articles/perfect404/
Ian Lloyd gives strategies for building custom 404 error pages that enhance usability.

Adaptive Path - 90% of All Usability Testing is Useless
http://www.adaptivepath.com/publications/essays/archives/000328.php
Lane Becker writes, "Rather than a validation done once before completing a product... internal, qualitative usability testing [should be] done earlier, more frequently, and as part of the design process - not separate from it."

AgeLight Institute
http://www.agelight.com/Resources/webdesign.htm
Guidelines written for webmasters, communicators and marketers to assist with website design for maximum usability for seniors and older internet users.

Alertbox
http://www.useit.com/alertbox/
Jakob Nielsen's bi-weekly column on current issues in Web usability, focusing on simple and minimalist design based on real user needs.

All Things Web: The Usable Web
http://www.pantos.org/atw/usable.html
Tips and techniques for building reader-friendly Web pages.

alt tags - Muddling Through
http://www.alttags.org/archives/2004/06/29/37/
Web site designers should think hard about how to keep users from muddling around on their sites. "Users muddle when it isnt clear what they are supposed to do in any given situation."

AnyBrowser.com
http://www.anybrowser.com/
Web page viewer presents a site as it might be seen by visitors with different browsers.

Art and the Zen of Web Sites
http://www.tlc-systems.com/webtips.shtml
Suggestions and guidelines for putting together a usable and attractive web site.

BBC News
http://news.bbc.co.uk/1/hi/sci/tech/2041040.stm
Web design 'causes confusion' - Web designers are not on the same wavelength as surfers when it comes to creating sites, says a US study.

Bohmann Usability
http://www.bohmann.dk/observations/
News weblog covering web usability in Europe.

Business Benefits of Accessible Web Design
http://www.w3.org/WAI/bcase/benefits.html
Describes the many business and technical benefits that are realised by applying the Web Content Accessibility Guidelines (WCAG) to Web applications.

CNET.com - Study: Design lacking in e-tail sites
http://news.com.com/2100-1017-931274.html
The design of some of the leading online stores is mediocre at best, but, according to a new study, it is improving.

CNN.com - Analysis: Web sites are locking out the disabled
http://archives.cnn.com/2000/TECH/computing/08/07/web.site.accessibility.idg/index.html
Office buildings have wheelchair ramps and TV has closed captioning, but many Web sites are inaccessible to people with disabilities. Things don't have to be that way.

Comparison of Usability Evaluation Methods
http://www.userdesign.com/usability_uem.html
A listing of the most popular methods for determining usability, including the advantages and disadvantages of each.

Conference on Usability Tools and Techniques
http://www.research.att.com/conf/hfweb/proceedings/scholtz/index.html
A summary from the conference sponsored by AT&T Labs. The goal is to develop software tools and techniques for evaluating the usability of web sites.

Croc O' Lyle
http://crocolyle.blogspot.com
Weblog by a practicing User Experience Architect. Usually about usability, design information architecture and e-business.

Daily Blooper
http://deyalexander.com/blooper/
Showcases examples of poor web interface design from real web sites. The aim is to teach good (user-centered) design by showing what not to do.

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